Performance Analytics
Using data to generate insights that help departments track trends, measure progress, and make informed operational and policy decisions.
Overview
The Strategic Office supports the City of Charlottesville in delivering high‑quality services, improving organizational performance, and advancing long‑term community priorities. The office provides leadership in planning, data analytics, performance management, and resident engagement, ensuring that daily operations align with the City's broader vision and goals.
The Strategic Office portfolio includes:
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Performance Management
Coordinating citywide performance systems that promote accountability, continuous improvement, and greater transparency in service delivery.
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MyCville Administration
Submit a requestManaging the City’s service request platform to ensure residents can easily report issues, receive updates, and engage directly with City services.
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Strategic Planning
View the 2025 PlanLeading development and implementation of long‑range plans that guide the City’s future. This includes stewarding the Comprehensive Plan, supporting implementation efforts, and aligning departmental strategies with the City Council’s Strategic Vision to ensure coordinated action across the organization.
City Strategic Projects
Comprehensive Mobility Plan (CMP)
Last updated:
Citywide Comprehensive Mobility Strategy
Housing
Last updated:
Overview of the housing division, goals, projects and initiatives.
10th & Page and Rose Hill Plan
Last updated:
The City of Charlottesville is launching an equity-centered and trauma- informed Planning process for the 10th and Page and Rose Hill neighborhoods.
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